Questions people ask us
Plain answers, no jargon. If you don't see your question here, reach out — we're happy to help.
Yes. Nothing powers it — no electricity runs through the sheet. The cord's only job is to touch the ground port of your outlet, the same rounded slot every grounded plug uses.
The simplest way is a $10 outlet tester from any hardware store. Plug it into the outlet you're using and it'll tell you if that outlet is properly grounded.
Yes. It's fitted and sized just like a regular sheet — Twin (27.5 x 78.7 in), Full-Queen (35.4 x 90.6 in), King (35.4 x 98.4 in), and Cal King (35.4 x 122 in).
Machine wash cold. Skip the bleach and fabric softener — both wear down the conductive silver fibers over time. Tumble dry low or line dry.
Homes built before 1960 sometimes have outlets that were never grounded to begin with. If your home is older, it's worth checking your outlets with a tester, or asking an electrician, before you rely on any particular outlet.
It varies quite a bit from person to person. Some people say they notice a difference within the first week or two. Others notice nothing at all. Results vary.
We ship from the US. Orders typically go out within 1-2 business days, and you'll get tracking info by email once it ships.
If it's not for you, you can return it within our standard return window. No long forms, no runaround — just reach out to our support email to start the process.